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Business Telephones

From affordable entry-level phones to products that deliver advanced applications to the desktop, Mitel offers a broad range of analog, digital, and IP phones, consoles, conference units and peripherals.
Building on a legacy of success at the desktop Mitel phones combine the ergonomics, feature-richness, and voice quality users expect.

Mitel 3000

(up to 52 users)

Ideal for restaurants, retail, and convenience stores, and professional business services such as law firms, insurance agencies, small healthcare facilities and more, the IP-centric Mitel 3000 Communications System (CS) provides big business communications capabilities for small businesses and residences. Features such as conferencing, centralized voice mail, and an automated attendant for greeting and routing incoming calls make communications more efficient and free you and your employees to focus on your core business.

This modular system is easily expanded to accommodate up to 52 employees and multiple devices, including credit card terminals and fax machines. It can also be expanded to support secure voice communications over the Internet to substantially reduce your long distance charges¹. Management is easy via your telephone or PC, so you don't need an on-site technician when you add employees or new devices, or want to change greetings or system settings.

Product Key Features

  • Full-Featured Voice Communications: from centralized voice mail, account codes and speed dial, to advanced features, such as an automated attendant and integrated conferencing.
  • Pay As You Grow: simple, cost-effective add-on modules allow you to add phone lines and extensions as your business grows.
  • Add Functionality: add-on modules are available for centralized voice mail, shared broadband access, and secure voice and data communications over the Internet¹.
  • Easy Management: simple plug-and-play configuration eliminates the need for an in-house technician. You can manage the system from your telephone or PC without powering it down.

Mitel 5000

(up to 250 users)

The Mitel® 5000 Communications Platform (CP) enables small businesses to blend their voice system into their data network, creating a cost-effective, efficient communications environment. The 5000 CP solution offers a digital / IP communications platform, which allows businesses to network geographically-dispersed employees and locations, whether they are connecting offices and applications together over a data network, or deploying digital and IP phones to on-site employees.

The 5000 CP is built on a scalable software and hardware platform that efficiently combines the best of both data networking and TDM switching architectures. The 5000 CP supports digital telephones natively, in addition to out-of-the-box IP networking. It is designed to help scale and protect your investment with add-on modules and processors in a form factor that is optimized for shelf-top, rack-mount, and wall-mount scenarios. The 5000 CP may be networked with an existing Inter-Tel® Axxess® communications system, offering backwards migration compatibility and expansion of IP networking. The 5000 CP is expandable to support up to 250 users and multiple sites.

The 5000 CP delivers a complete suite of business applications out of the box which include unified Voice Messaging , Hot Desking, Meet-Me Conferencing, ACD and enhanced mobility with Dynamic Extension Express, Teleworking. In addition, the Mitel 5000 CP supports a range of advanced Unified Communications applications via the Mitel Applications Suite (MAS), the Mitel Unified Communicator® (UC) Express and the Mitel Unified Communicator® (UC) Advanced.

IP Desktop Applications Mitel IP Desktop Applications run on Mitel IP Phones, driving employee productivity and improving the user experience. Available applications include Live Content Suite, which enables you to create and publish dynamic, personalized content to the screen of the 5360 IP Phone, and Mitel 5300 Intelligent Directory which provides an on-screen, searchable contact directory.
Mitel 5304 IP Phone Mitel 5304 IP Phone is a cost-effective entry-level display phone that provides access to the features and applications enabled by Mitel's IP-based communications platforms. It is a dual-mode, dual-port, two-line phone with a 40-character backlit display.
Mitel 5312 IP Phone Mitel 5312 IP Phone is a dual-port, dual-mode, enterprise-class IP phone with full-duplex speakerphone, a 40-character backlit display and user-programmable access to features and applications.
Mitel 5320 IP Phone The Mitel 5320 IP Phone is an economical, entry-level, self-labeling enterprise phone that is specifically designed for communications-intensive companies that require a converged IP infrastructure to deliver productivity and customer-enhancing applications and services to the user desktop.
Mitel 5324 IP Phone Mitel 5324 IP Phone is a dual-mode, dual-port enterprise-class IP phone with a multi-line display that provides users fast and easy access to the features and applications enabled by Mitel's IP communications platforms. The 5324 IP Phone is designed for power users, such as teleworkers, remote workers, and ACD agents or supervisors, who require an expanded range of programmable features.
Mitel 5330 IP Phone The Mitel 5330 IP Phone is a next-generation, full-feature enterprise class phone that provides users with a large graphics display, Dual Mode Protocol SIP / MiNet, Wideband Audio support, HTML Applications Toolkit built in, and 24 programmable self-labelling keys that provide one-touch access to speed calls, and much more.
Mitel 5340 IP Phone The Mitel 5340 IP Phone is a new generation phone that can be customized to a specific user and includes a large (backlit) graphics display, Dual Mode Protocol SIP / MiNet, Wideband Audio support, HTML Applications Toolkit built in, and 48 programmable self-labelling keys that provide one-touch access to speed calls, and much more.
Mitel 5360 IP Phone The Mitel 5360 IP Phone is an exciting, next-generation desktop device that provides a color touch display to graphically deliver rich applications to general business or across multiple vertical market sectors. Demonstrating Mitel's continued focus on the user, the 5360 IP Phone delivers easy-to-use, one-touch access to many phone features and applications.
Mitel 5560 IPT The Mitel 5560 IPT is a dual display / dual handset, multi-line trading appliance that is made especially rugged for operation within the high call-activity environment typified on trading floors.
Mitel 8602 Softphone Mitel 8602 Softphone (formerly the Inter-Tel® Model 8602 IP Softphone) is designed to run on a PC, allowing mobile and remote workers to connect to the phone system without losing key features. As a full-featured extension, the 8602 Softphone can be employed as a user's primary or secondary phone.
Mitel HTML Desktop Toolkit The Mitel HTML Desktop Toolkit will turn your Mitel 5330 or 5340 IP Phone into a customized business solution. Easy-to-make intelligent phone applications let you replace the standard graphical user interface, add a branded screen saver, create full-page applications, and much more, all using simple HTML, JavaScript, and TelML Tags.
Mitel Unified Communicator Advanced Softphone The UC Advanced Softphone provides users with rich deskphone functionality with all phone calls, prompts, and features available from a PC. Take your office with you. Communicate and collaborate from any location with a high-speed connection – just like in the office.
Mitel Unified Communicator Express Softphonee The UC Express Softphone for Mitel Communications Director (MCD) improves the effectiveness and productivity of mobile and remote workers, enabling them to become more accessible to customers, management, and their co-workers regardless of location.
Headsets for Mitel Phones GN and Plantronics offer mobile headsets to address the cordless and mobile phone market, next-generation computer audio headset products for computer applications, and corded and cordless headsets for the office, small office / home office, and contact centers.
Mitel 5310 IP Conference Unit Full duplex IP audio conference unit features exclusive acoustic beam forming technology to eliminate ambient room noise and sidebar conversations, and is supported across a range of IP Phones.
Mitel 5540 IP Console The Mitel® 5540 IP Console adds to the functionality of its predecessor, the Mitel SuperConsole® 1000 Attendant Console, providing an economical answer point for the attendant needs of small and medium-sized businesses, departments and workgroups, or hospitality enterprises.
Mitel 5550 IP Console The Mitel® 5550 IP Console is an advanced PC-based enterprise attendant solution with a highly intuitive graphical user interface (GUI) that utilizes screen-based call status along with call handling prompts, and real-time busy lamp field (BLF) status, making it the complete answer point solution for any corporation.
Mitel 5610 DECT Handset and IP DECT Stand Mitel's newest peripheral for the desktop portfolio, the Mitel 5610 DECT Handset and Mitel IP DECT Stand, is an unique accessory that offers unprecedented convenience and limited mobility for IP Phone users.
Mitel Cordless Accessories The Mitel® Cordless Handset and Mitel Cordless Headset allow the user to have personal area mobility with a potential range of up to 300 feet from their desk within their office or adjacent offices, while still communicating via their desktop phone.
Mitel Gigabit Ethernet Stand Mitel cost-effectively extends the bandwidth capabilities of our IP phones with the Gigabit Ethernet Stand. This unique add-on accessory provides customers with a migration path that is flexible and protects their capital investment at the desktop.
Mitel IP Programmable Key Modules 12 and 48 The Mitel 5412 and 5448 IP PKMs can easily add 12, 48 or up to 96 buttons to the existing 24 buttons of the 5224, 5235 or 5324 IP Phones. IP PKM 48 Button units can also be attached to the 5540 IP Console.
Mitel Line Interface Module Discrete optional module that integrates into the 5224, 5235, 5324, 5330, 5340 or 5360 IP Phones and provides a separate connection to an analog line. The patented Line Interface Module enhances the Mitel Teleworker Solution, and extends Mitel's resiliency strategy for IP communications from the core of the network to the desktop!
Mitel Wireless LAN Stand Mitel's Wireless LAN Stand is a unique accessory that provides many of Mitel's wired IP phones with 802.11 wireless connectivity. It can act as a wireless client, or as an Access Point, providing a wireless environment for multiple IP phones and wireless devices.
Headsets for Mitel Phones GN and Plantronics offer mobile headsets to address the cordless and mobile phone market, next-generation computer audio headset products for computer applications, and corded and cordless headsets for the office, small office / home office, and contact centers.
Mitel 8528 Telephone Mitel's 8528 Telephone is the newest addition to the digital desktop portfolio for the Mitel 5000 Communications Platform (CP).
Mitel 8568 Telephone The new Mitel 8568 Telephone is perfect for users who require efficient call processing capabilities from the Mitel 5000 Communications Platform (CP).
Mitel Superset™ 4000 Programmable Key Expansion Modules Expansion modules add 12, 48 or 96 additional programmable keys to Mitel Superset 4000 series telephone sets and consoles.
Mitel Superset™ 4025 Enhanced digital display telephone provides intuitive, user-friendly access to the advanced features and functionality of Mitel PBX communication systems.

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